Roche's Navify Digital Solutions Earn High Ratings in KLAS Research

20 December 2023 | Wednesday | News

Roche announced that healthcare professionals provided three of Roche's navify digital solutions with excellent ratings, in terms of performance and satisfaction, in an independent report by KLAS® Research, a leading healthcare IT insights company. The solutions included navify® Tumor Board, navify® POC Operations and navify® Lab Operations. The findings are based on in-depth interviews randomly selected by KLAS from a pool of 100 Roche customers in the United States, Europe, Latin-America and Asia-Pacific.

  • Healthcare professionals greatly value navify Tumor Board for improving tumour board meeting experiences, offering a holistic view of data, facilitating multidisciplinary team collaboration and optimising care decisions

  • navify POC Operations attains excellent ratings from health professionals for enhancing point-of-care device management to improve patient care

  • navify Lab Operations' ability to consolidate and automate lab processes led to 100% of professionals indicating they would buy again

"We are delighted that healthcare leaders and professionals find our navify digital solutions to be valuable," said Moritz Hartmann, Head of Roche Information Solutions. "By combining deep clinical integration, advanced data analytics, and our scientific and healthcare expertise, we are providing healthcare organisations with secure, end-to-end integrated solutions that deliver evidence-based, data-driven insights to enhance operational efficiencies and help clinicians improve patient care."

Key insights from the First Look report reveal that:

  • navify Tumor Board, a cloud-based software to streamline tumour board workflows, attained an overall performance score of 92.4* with healthcare professionals, well above the 2023 Best in KLAS global healthcare software average of 80.3. 100% of professionals interviewed were satisfied or highly satisfied and considered it part of their long-term plans. Professionals also noted it achieved tangible outcomes, such as system integration, efficient case preparation and holistic view of patient data.

  • navify POC Operations (also known as cobas® infinity POC), which connects and monitors point-of-care devices (Roche and non-Roche) for device oversight and error management of test results, received an overall performance score of 90.1* from healthcare professionals well above the 2023 Best in KLAS global healthcare software average of 80.3. 100% of professionals experienced positive outcomes immediately or in 6 months such as managing devices, analysing data gathered in real time and connecting to a variety of POC solutions.

  • navify Lab Operations (also known cobas® infinity Lab), which consolidates and automates lab processes and data across the lab for optimal efficiency, attained an overall performance score of 89.5* with healthcare professionals above the 2023 Best in KLAS global healthcare software average for this category of 80.3. Professionals achieved expected outcomes, such as operational efficiency and error reduction, immediately or within 6 months.


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